A flat black high temp corrosion resistant base coat is applied to the lantern and our skilled artisans apply by hand our beautiful faux finishes.
Yes, a special conversion kit is available specifically for Solara Lanterns. Please contact our Customer Service Representative.
Lanterns are composed of 18 gauge steel sheets and scrolls. In addition, we have a special solid bronze model available.
Our lanterns are manufactured to run on either Propane or Natural gas. Specify type of gas at time of order placement.
Depending on the type of lantern we offer natural gas as well as propane. It is the customers responsibility to run gas lines and power (if necessary) to the proposed installation spot.
A direct gas line is a fixture that has a direct gas valve without a safety shut off. A manual gas fixture is composed of a manual gas valve with a built in safety shut off valve. In case the flame should accidentally go out, the valve will automatically shut off the gas. An electronic gas fixture has an electronic system that reignites the fixture with an electronic spark. It also comes with the safety shut off feature.
No, flames are pre calibrated in factory with the appropriate orifice depending on the size of lantern. This prevents excessive heat build up in fixture.
Reference Troubleshooting Guide.
Placement of lantern could be a possibility since all lanterns have a photocell assembly and need to sense light in order to turn it on or off. Reference Troubleshooting Guide.
It’s necessary to clean and service lanterns approximately every 3 to 4 months. Insects are also a major contributor to clogged parts. Reference Troubleshooting Guide
Check for openings between glass and frame; make sure glass is centered within the frame. Reference Troubleshooting Guide.
It is likely that the burner tip is clogged reference >maintenance requirements> section in the Safety troubleshooting guide.
Call or fax customer service requesting replacement parts. Specific order information will be required based on the lantern in question. A possible charge may apply depending on warranty status.
No, they are not solar powered but our electrical gas models do have a photocell in the electrical system which reacts to sunlight to turn the lantern off during the day, and relight it when the sun goes down.
This is not recommended, please contact Technical support for more information.
• These gas lights are really intended for ambience and beauty, the amount of light is roughly equivalent to a 25w bulb.
The lanterns are specially covered for weather resistance. See Special Limited Warranty
Burner tip is likely to be clogged. Reference Troubleshooting Guide.
Please reference the troubleshooting guide.
If you purchased a direct gas lantern then you must turn off the valve manually to avoid the gas leaks. A manual gas and electronic gas lantern has a built in shut off valve in case the flame goes out to avoid a gas leak. Reference Troubleshooting Guide.
The average usage is 2900 btu/hr at a approximate cost of $20.00 a month.
It is likely that it is not getting the necessary amount of oxygen through the bottom vents on lantern. Check to see if vents are obstructed with insects, dust and other debris. Reference Troubleshooting Guide.
Consult your city code requirements on this issue. It is recommended that you have one for safety reasons depending on the type of lantern purchased.
Yes, it safe as long as you have the appropriate connections by a certified or licensed plumber.
These lanterns operate on 110V, but we use a 24V transformer for low voltage usage inside the electric gas unit.
We prefer that you hire a licensed and or certified plumber or electrician to install fixtures depending on the type of fixture you purchased. Ex: manual gas vs. electronic gas. Failure to do so may void your warranty. All gas lines ran to the proposed site must be properly purged with air and prepared by a licensed plumber.
All of our products with the exception of the direct line models are UL listed and approved.
All of our lanterns are currently approved for outdoor use, we are in the process of acquiring a UL listing for indoor application.